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All users can use the search bar at the top of the Help Center to find answers to their questions. The Help Center content is continually being expanded and updated, so try it out!

Users on the Basic plan and above are welcome to contact our top-rated Customer Success team if their questions are not answered by the Help Center content. To open a support ticket, click the Start a conversation link at the upper right corner.  You do not need to be signed in, however, if you choose to, you can conveniently view all your support tickets in one place.

Alternatively, you may chat with our team using the orange icon at the bottom right corner. 

Our top-rated Customer Success Team is available Mon-Fri, 8:00 AM to 5:00 PM EST/EDT.  The channels you can reach us on are:


Note: We are closed on the following U.S. holidays:

  • New Year's Day (January 1)
  • Good Friday (Friday before Easter)
  • Memorial Day (last Monday in May)
  • Independence Day (July 4)
  • Labor Day (first Monday in September)
  • Thanksgiving Day (fourth Thursday in November)
  • Christmas Day (December 25)
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  1. Suzanne Smith

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