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Quickstart for New Users

Get your FeedbackFive account set up in 5 easy steps!

  • Quickstart Guide: Start Here!

    Click each step below: Step 1 Step 2 Step 3 Step 4 Step 5 Add your Solicitation Email Address Create your Templates Activate your Campaigns Monitor ASINs for Product Reviews Get ready to see your resu...

  • 1. Add your Solicitation Email Address

    Your solicitation email address is the “From” address that your FeedbackFive emails come from. To view or change your solicitation email address, go to Store Settings. On the Store Profile tab, view o...

  • 2. Create your Templates

    Email templates are the content (layout and message) of the emails you send through FeedbackFive. FeedbackFive users on the Free and Basic (Lite legacy, Basic legacy, and Standard legacy) plan levels ...

  • 3. Activate your Campaigns

    Email campaigns in FeedbackFive are sets of rules that trigger an email template to be sent out automatically. (For more on templates, see Create your Email Templates.) Each campaign sends just one te...

  • 4. Monitor ASINs for Product Reviews

    Product Review Management allows you to view and take action on Amazon product reviews for ASINs you choose to monitor. FeedbackFive can also alert you to negative product reviews on these items and h...

  • 5. Get Ready to See your Results!

    Congratulations!  You’re almost done setting up FeedbackFive! But if you’re on Pro or Enterprise, there’s still one more important piece to set up: Enhanced Feature Access. This Seller Central connect...

  • Switching from another Feedback Tool?

    Are you switching over to FeedbackFive from a different feedback and review tool? If so, you will need to make sure you are not overwhelming your buyers by sending duplicate emails from FeedbackFive. ...

  • How to Sign up for FeedbackFive

    PART 1: Create a User Name and Password Click here and enter your first and last name and the email address you would like to use to log into FeedbackFive. (This should be an email that you check regu...