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Plans & Billing

Learn about plan levels and invoices.

  • How do I change or cancel my FeedbackFive plan?

    Changing your Plan Account owners can change their service plan and Product Review Management plan anytime. To change your plan, click your username at the top right of FeedbackFive and select Account...

  • Choose a Plan Level: Upgrade or Downgrade

    FeedbackFive is a monthly subscription, so you can change your plan level anytime based on your business needs.  To upgrade or downgrade your plan: Click your username in the top right corner, select ...

  • How do I view my FeedbackFive invoice?

    FeedbackFive sends your monthly invoice to the administrative email address(es) on your account. To see which addresses these are, see Store Settings > Users and look at the “Send admin emails” column...

  • Choose a Product Review Management Plan

    How many ASINs should I monitor? Ideally, you should monitor all the ASINs you are requesting product reviews for. This will give you an accurate picture of how successful your campaigns are and allow...

  • Can I view my FeedbackFive invoice as a PDF?

    Unfortunately, our billing system does not have the functionality to send invoices in .pdf format at this time. This feature is currently under consideration for development. However, most browsers ha...

  • Update your Billing Information

    The account owner has access to the billing information in FeedbackFive. To change or update the billing information, follow these steps: Click your username at the top right corner. Select “Account.”...

  • Reactivate your FeedbackFive Account

    So you want to return to FeedbackFive? Awesome! To reactivate your account, log in and follow the easy steps provided. If you need help, don't hesitate to contact us....