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Best practices

Tips on how to make the most of FeedbackFive.

  • What subject line should I use?

    Subject lines have an impact on how many buyers open your emails. Your subject line should be appealing and capture a buyer’s interest while staying closely connected to the content of the email. In g...

  • What time should I send my emails?

    General Guidelines Most sellers see good results from sending emails in the morning (between 6:00 A.M. and 9:00 A.M.) or the evening (between 6:00 P.M. and 9:00 P.M.) This is because buyers are more l...

  • What day should I send my emails?

    Days after Order/Delivery Date The best day to send your emails depends on your business: what products you are selling, your shipping speed, whether you are requesting feedback or reviews and more. T...

  • How should I write my emails?

    FeedbackFive gives you some default messages to start with in the Wizard templates. These work well, but you may prefer to write your own custom messages. Below are the “Three C’s” for creating an eff...

  • Should I request seller feedback or product reviews?

    While seller feedback and product reviews are both important for a healthy Amazon business, many sellers prefer to focus more on one rating or the other. Which rating is more important to your busines...